MiLB.com Frequently Asked Questions
MiLB.com System Requirements
• What are the basic requirements my computer must meet in order to run MiLB multimedia products?
• What software apps (downloads) must I have in order to run MiLB video?
• What software apps (downloads) must I have in order to run MiLB audio?
• Can I watch MiLB.TV or listen to Gameday audio on my phone?
• Do MiLB multimedia products perform better on certain web browsers?
• How do I ensure optimal performance of MiLB.com Gameday?
• Where can I obtain the software apps you say I need in order to run MiLB multimedia products?
If you have additional questions or issues not addressed in this MiLB.com Frequently Asked Questions section, please check another subsection. You can also send an email to webmaster@milb.com.
Q. What are the basic requirements my computer must meet in order to run MiLB multimedia products?
A. The MiLB site runs in most browsers for most operating systems. However, some features may be limited or unavailable if you are running from a configuration that is not recommended. The following profiles are recommended for the optimal browsing experience.
| Windows Recommended Profile: |
|||||
| Operating System | Processor | RAM | Connectivity | Browsers | Plug-ins |
| Windows XP Family (Home Edition, Professional Edition, or Media Center Edition), Windows 2000/NT 5 | At least 500Mhz Intel Pentium/Celeron Family or AMD K6/Athlon/Duron Family or compatible | 256MB RAM + | Broadband (cable/DSL/T-1) | Internet Explorer 6 or above, Firefox 1.x, Mozilla 1.x, AOL 9, Netscape 7.x | Windows Media Player 9.0 or above, Flash Player 7 or above |
| Macintosh Recommended Profile: |
|||||
| Operating System | Processor | RAM | Connectivity | Browsers | Plug-ins |
| OS X or above | PowerPC G3, G4, G5 or later processor (700Mhz or more) | 512MB RAM + | Broadband (cable/DSL/T-1) | Safari 1.3 or above, Mozilla 1.x, Camino 1.x | Windows Media Player 9.0 or above, Flash Player 7 or above |
• NOT all versions of Internet Explorer on Macintosh are supported.
• Mac Safari browser users will experience slowness for portions of the site that utilize plug-in technology such as Windows Media Player or Flash Player. This slowness is not specific to MiLB.com but to all websites that use plug-in technologies.
AOL users:
AOL 9 is also supported. However, please note that running the AOL environment consumes a substantial amount of the computer's memory and processing capacity. This may cause occasional slowness, even with broadband connectivity. Older computers with less capacity are more prone to experience slowness on AOL. MiLB.com does not support AOL versions older than 9.
Other general settings:
• JavaScript should be turned ON. This is the standard setting for all browsers. The site will not work if JavaScript is turned off.
• Cookies should be ENABLED. This is the standard setting for all browsers. If cookies are disabled, you may experience difficulties viewing certain content.
• Pop-up Blocker should be turned OFF. Some applications, such as the Media Player and Gameday, are launched in a separate pop-up window. You may not be able to launch these applications properly if you have Pop-up Blocker turned on.
Q. What software apps (downloads) must I have in order to run MiLB video?
A. MiLB.TV comes in WMV format and runs on Windows Media Player version 9.0 or above. Some free video, features, trailers and miscellaneous video may be in Flash Video format, which requires Flash Player version 7 or higher. Some video from the 2005 season will play in the native player.
Q. What software apps (downloads) must I have in order to run MiLB audio?
A. Gameday Audio comes in WMA format and runs on Windows Media Player version 9.0 or above. Some audio from the 2005 season will play in the native player.
Q. Can I watch MiLB.TV or listen to Gameday audio on my phone?
A. MiLB.TV steams and archives as well as select Gameday audio streams are now available on certain mobile devices. Download the MiLB App in the Apple App Store and log in with your MiLB.TV account to watch live streams and games on demand. Accessing Gameday audio streams does not require a MiLB.TV subscription. Below is a full list of supported devices to watch MiLB.TV.
• iPhone 4, 4s, 5
• iPod Touch 4th Gen
• iPod Touch 5th Gen
Q. Do MiLB.com multimedia products perform better on certain web browsers?
A. Though the Media Player will run on most browsers, we strongly recommend one of the following browsers to achieve the best performance. If you are limited to using a browser that is not listed here, please make sure to test out the Media Player before purchasing a subscription. We do not provide support for browsers that are not listed below.
| PC | Internet Explorer 6.0 or above, Mozilla FireFox 1.x, IE 6 on AOL 9 |
| Mac | Safari 2.0 or above |
Q. How do I ensure optimal performance of MiLB.com Gameday?
A. Gameday will work on most browsers with Flash Player 7 or higher installed. It is recommended that your connection speed be higher than 512 Kbps (equal to low-end DSL or better).
For Internet Explorer, follow these simple steps:
a) From the top toolbar of your browser, click "Tools" then "Internet Options" then "Settings"
b) Under the statement "Check for newer version of stored pages," click on "Every visit to the page"
c) Click OK to return to your browser
Q. Where can I obtain the software apps you say I need in order to run MiLB.com multimedia products?
A. The following recommended browser and plug-in downloads are available at no cost:
| PC | Mac | |
| Windows Media Player | Download | Download |
| Flash Player | Download | Download |
| FireFox | Download | Download |
| Internet Explorer 6 | Download | N/A |
| AOL 9 | Download | N/A |